Q. Once I order, How do I find out when it will be installed?
Your order will indicate the availability of your play system, Basketball Goal or Trampoline. Scheduling is done on a weekly basis with priority determined by order date and order #. At the end of each week (typically Friday afternoon/evening), our Installation Supervisor will begin to schedule installations for the following week.  He will call you and confirm the installation date along with an approximate window of time. We can hold the unit longer if you are not ready for installation.

Q. HOW DOES INSTALLATION WORK?
First, we contact Dig Rite or Julie (IL) to mark the area for underground wires. Please note that they will not mark invisible fences or underground sprinkler or lighting systems. Please make our installers aware of items like that upon installation. Dream Play Recreation is not responsible for damage to any items not marked by Digrite or Julie.
Once Dig Rite has marked the area, we will come and install your anchor system. We do not remove the spoilage (dirt removed for anchor system) but we can place it neatly around a tree-line in your yard. Once the anchor system has had 3-5 days to properly set, we will come back and assemble your goal and attach it to the anchor system. The whole installation process from purchase to completed install usually takes about 2-3 weeks from order date depending on the time of year.

Q. IS IT BEST TO PLACE THE POLE SO THE BACKBOARD IS FLUSH WITH THE DRIVEWAY?
No. A lot of the action happens when you are fighting for that rebound under the rim. The best placement for the pole is as close to the driveway/playing area as possible. This way, can utilize as much of the overhang (distance from pole to backboard) as you can. NCAA uses a 4′ extension from the backboard to the end of the court as shown below. The image above of “standard install” shows where we usually install the goals in relation to the grass.

Q. WHAT SIZE IS REGULATION?
A regulation backboard is 72”W x 42”H. The regulation height is 10′ which all of our goals will go up to.
 
Q. CAN MY GOAL MOVE IF I MOVE?
Yes. The only thing permanent about our goals is the anchor system. Should you move, you are able to take your goal and buy a new anchor system for your new house. Call for a Move quote.
 
Q. DO YOU INSTALL BASKETBALL GOALS YEAR ROUND?
Yes, we install them year round.

 Q. CAN YOU INSTALL THROUGH CONCRETE, ASPHALT, ETC?
Yes. Installation through concrete/Asphalt is available for an additional fee of $175 Plus the Delivery & Installation fee